Please follow this steps to obtain your license:

  1. run the plugin without a license. It will complain about the missing license and display a few messages. First will tell you where the license file needs to be saved

    error_license

    The second message will provide you your Lightwave Dongle ID/serial number

    error_serial

    (in the above example it is “0” from trial version of Lightwave but you should see some 4-5 digit number there).

  2. Go to the customer page and login with your email address and the number from the first step. Once this process is completed you will receive an email with your license.
  3. Save the received license file into the folder indicated by the plugin in the first step.

troubleshooting

In case you cannot see messages from the plugin please change Modeler’s Alert Level to High in Display Options panel
alert_level
In case you didn’t get an email it was probably filtered out by your spam filter. Please check it. Let me know if it is not there and I will send you a link to download it.